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Self-Assessment
The "Business Quality Quiz" is a comprehensive, structured evaluation tool designed to measure a business's alignment with international quality management system (QMS) principles (such as ISO 9001).
Purpose: Measures whether the business understands its context, relevant interested parties, customer and regulatory expectations, and the scope of its quality management system.
Has the business identified the internal and external issues that can affect its ability to consistently provide quality products or services?*
Think about the big picture—what internal factors (like staff or equipment) and external factors (like new laws or competitors) could impact your quality?